“You make everyone feel comfortable, yet get to the root of the conflict efficiently and deal with it effectively, leaving everyone involved feeling satisfied and part of the solution.”
"You can always be assured that whatever Annette is involved in it is done impeccably.”
“No task is ever too big or too small for Annette to undertake and her enthusiasm and professional manner for the job at hand is always welcomed.”
“Annette was able to recognise and articulate specific challenges which our organisation faced and was able to define strategies for improvement.”
“Thank you for being so supportive and approachable.”
“Thank you for all the energy and enthusiasm you have put into our plans. The timelines have been extremely short, and you have worked diligently and with the utmost of professionalism.”
“Annette’s major strength is her ability to assess a situation quickly and then formulate an action plan. Annette is astute in her observation and estimation of people.”
“A clear strength is Annette’s ability to maintain objectivity when guiding and counselling others.”
How does
It Work?

Communicating with people that you may dislike, distrust or simply feel uncomfortable around, can be a barrier to resolving disputes.

Online dispute resolution offers a safe and convenient way to resolve conflict quickly.  It reduces time delays and any barriers associated with having to meet face to face at a physical location.

Online mediation is a great alternative to face to face mediation, and can be used to compliment face to face sessions.

Parties can meet jointly or separately online depending on their circumstances.

Participation is easy, especially if clients are geographically isolated from one another.

Linking up from a familiar environment, like home, often helps people feel less anxious.

Document sharing technology allows the mediator to create notes, capture ideas on a whiteboard and share documents in real time. This enables clients to see the progress made during each session.

Benefits of
Online Dispute Resolution

Trust that we will endeavour to truly understand your circumstances, so we can offer a genuine service that helps you to move forward.

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“I was getting lots of advice from friends and family. It was only when I got professional support, that we were able to resolve the matter.”

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Small Steps, Big Results

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